Networked Systems Support
With the accelerated conversion to high speed digital copiers, scanners, and printers, our customers require sophisticated and comprehensive systems support. At Stewart Business Systems we offer our customers comprehensive programs to ensure equipment and software compatibility which in turn provides your document creation and document processing remaining uninterrupted.
Skilled Systems Engineers
Stewart Business Systems Team of Network Engineers have been thoroughly trained on Xerox, Savin, Ricoh, Canon, and Konica Minolta digital products and the most popular network software and operating platforms.You can be totally confident that any system recommended will work dependably within your office. Additionally, our engineers are specifically trained to diagnose your system so they can quickly isolate and correct any problems related to our equipment or your network.
NETWORK DIAGNOSTIC CENTER
Before installing any connected digital product, our systems support engineers will test the system you ordered within our in-house Network Diagnostic Center. Utilizing your software, we will simulate the same office environment so that when the equipment is delivered and installed, it works exactly as expected.
CONNECTIVITY
A SBS Systems Engineer will dedicate blocks of system support time for each connected SBS system during the installation process for color and black and white MFPs, printers, copiers,duplicators, scanners and fax machines. This service includes overseeing the installation and configuration of print servers, drivers or LPR spoolers and providing instruction to the network administrator on the use of manufacturers' print server utilities.
TRAINING
The following training is conducted upon installation of SBS systems:
